Refund policy

Return and refund policy

Effective Date: July 30, 2026

Thank you for choosing cwsrpbuc.shop. We want you to shop with confidence. If you are not satisfied with your purchase, you may request a return under the conditions described below.

Return Eligibility

A return request must be submitted within 30 days after the package has been delivered.

To qualify for a return, the item must:

  • Remain unused and in resalable condition.
  • Be returned with its original packaging and any included accessories.
  • Be supported by a valid proof of purchase or order confirmation.

Items that have been used, damaged by improper handling, or modified after delivery cannot be accepted.

Return Application

Please contact our customer service team before returning any product.

Email: info@cwsrpbuc.shop

Please provide the following information:

  • Order number
  • Product name
  • Reason for the return
  • Photos if the product is damaged, defective, or different from what was ordered

After your request has been reviewed, return instructions will be sent to you.

Evaluation of Returned Items

All returned merchandise is inspected upon arrival to confirm that it meets the return requirements.

Returns that do not satisfy the stated conditions may be declined.

Refund Issuance

Once your return has been approved, the refund will be processed within 5–10 business days.

Refunds are issued to the original payment method whenever possible.

Incomplete Returns

Products returned without authorization or with missing components may not qualify for a refund.